Recently some of my cohorts & I at RightNow Technologies decided to launch a blog called socialCX.
(I know it’s exciting, but please quiet your applause)
Our primary focus is to explore the make-up of social customer experiences, but we also cover other topics relating to community management and social media.
I’ve already published quite a few posts on there, so stop by and check it out!
If you’re feeling extra adventurous (and lets face it – you are), I also encourage you to subscribe to SocialCX via email or RSS.
Thanks in advance!
We now return you to your regularly scheduled programming….
Matthew Lees
October 5, 2011 at 10:13 am
It *is* exciting, Mike. And since you live a snow-boarding, ice-climing, adventurous life, I expect that most of your readers are risk-taking, thrill-seeking adventurers, too. But subscribing to the SocialCX blog by email or RSS might be too extreme even for them…
Mike Alber
October 5, 2011 at 1:58 pm
Indeed Matthew.
I think there may be some readers who feel more comfortable hurling themselves off a cliff than they do with granting me additional access into their inbox